Care by Google
Have questions about Google Wifi? Need help setting up? Wifi care specialists are always available – no matter where you are, day or night.
Set up in three simple steps.
Get the app.
Download the Google Wifi app on your Android or iOS mobile device.
Download on Google Play Download on the App Store
Plug in your first Wifi point.
Use the provided cables to connect your first Wifi point to your modem and power.
Get online.
Follow instructions in the app to set up your Wifi points. Check out some tips on where to place your Wifi points.
Have more questions about setup? Learn more.
Top FAQs.
Looking for more info?
Q: How many Wifi points do I need?
A: A single Wifi point covers homes up to 1,500 sq. ft. while the three pack covers homes up to 4,500 sq. ft. You may need additional Wifi points, for example if you have a long narrow home or thick walls.
Q: Will it work with my Internet Service Provider and modem?
A: Yep! Google Wifi works with almost all US Internet Service Providers, and is compatible with almost all modems.
Q: I have a combination modem/router, can I use Google Wifi?
A: Definitely. Google Wifi will replace the router function of your combination device. You can turn off the router function on your combination device by enabling bridge mode.
Q: Is Google Wifi an extender?
A: No, it’s not. Google Wifi cannot be used as an extender for a traditional router.
Q: Does it work with OnHub?
A: Yes. OnHub and Google Wifi points can work together to create a mesh network. If you already have an OnHub, you can add a Wifi point to expand coverage to new parts of your home.
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